We are recruiting for our client, a multinational company based with its factory near Sibiu, IT Responsible Officer:JOB CONTENT:·Coordination ofinvestments and budgets regarding IT.·Internal IT and computeruse procedures; build IT documentation and improve the IT knowledge base forend users·IT and telecommunicationactivities of the 3 Romanian BD companies, including operation, implementation,analysis,support, procedure development,troubleshooting and remediation.·Cooperation with thecorporate IT department to ensure transparency between BDRO and other company business units and Head Quarters, while takingadvantage of the scale efficiencies.·Implement group ITsolution and strategies for computer systems (SAP, LAN, PC, telecommunication…)·First contact for endusers to handle their IT problems, questions and requests (via phone call, faceto face, bypreference by IT service desk tool)·Maintain contracts withcompanies and organizations that are relevant for the efficient operation ofthe ITdepartment.·Coordinate with otherdepartments to assure a smooth operation and thorough understanding of the ITneeds andopportunities.·Responsibilities includebut are not limited to:oMaintenance andadministration of local area network and assets to include:§User access and support.§Server hardware administration and maintenance.§Network hardware equipment maintenance.§Mobile phone support§Perform system backups and recovery.§Physical installation of server- and networkingequipment, network patching, backup handling…) under supervision of the groupinfrastructure manager§Asset managementoSupport computer hardwareand peripheral equipment:§Installation, maintenance and management of thelifecycle of all end user equipment, including hardware and softwareinstallations.§Monitor, maintain, repair, and purchase computersystems, peripheral equipment and televisions.oMaintenance andadministration of the VOIP telephone system§User access and support.§Server and telephone administration and maintenance.oHelp Desk Support§Assist end users in resolving hardware and softwareissues§Analyze and route issues to proper IT support§Diagnose problems and perform troubleshootingactivities§Document, track and monitor problems via JIRA HelpDeskPROFILE:You have an university degree and at least one/two years of experience in the work field;You are self-driven, dedicated and have excellent communication skills;You are open, smart oriented, friendly, positive and have good admin skills and high attention to details;You have the ability to prioritize and to work under pressure, while meeting deadlines;You are result oriented;You speak English fluently.OUR OFFER:We offer you a job in a fast growing international organization where positivity, trust, creativity and team work are valued;You will receive a salary package according to your experience, topped with fringe benefits;You will be part of a wonderful, positive team that owns a great deal of experience in IT.
IT Responsible Officer in Sibiu
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