Application Supporter in Constanţa

Databases (regular) Macros (regular) Excel (regular) XML (regular) CargoWise One (regular) At DSV ISS we offer local and global IT positions in a rewarding and challenging environment. DSV Global IT is accountable for the strategy, system architecture, development and day-to-day operation & support for our global infrastructure and business applications. At every IT position at DSV ISS you have a real influence and a chance to produce visible results. Take care of our most important transport application As IT specialist you will be part of the technical support for CargoWise One.You will help our 2nd level support for technical questions and implementations and find ways how to realize the business needs.Scalability is the key to further growth and ensuring this will be ever-present in your tasks Your responsibilities: 3rd level Support and general trouble shootingFirefight-support (detailed level)End user contactDatabase queries and report development"House keeping" tasksApplication maintenancePerformance analysis and improvement suggestionsInteraction with vendor on issues and feature requestsKnowledge sharing and training with our 2nd level support A wo/man of action You are in the front line, when it is time to work and you can act quick and in a pragmatic way to find the best solution.You understand the importance of keeping the lights on for an IT application and you can decide what to do next.You work for stable operations, but once in a blue moon when there is a fire to put out around closing time, then you are ready and take actions to get things under control again. Driven to learn You are interested in finding out how the application works and are turned on by getting to the bottom of things.You may not know everything up front, but we will teach you and you will get access to courses and learning material, so you will develop yourself professionally. Our requirements: You are interested in IT and may have a background within application support and maintenance.Knowledge of CargoWise One is an advantage - not a requirement You may be a freight forwarder, but IT is your true interestYou are an independent positive, service minded person who think and act quicklyYou cooperate well and also speak and write in English on a professional levelYou may have experience with database queries, scripting, XML, Excel, Macros What we offer: Employment contractBuddyComprehensive onboarding programInternal training catalogue and e-learning platformCulture of feedbackInternal transition programScandinavian work cultureWork-life Harmony Benefits: Sharing the costs of sports activitiesPrivate medical careSharing the costs of foreign language classesLife insuranceCorporate gymCorporate sports teamChristmas giftsCharity initiativesModern & ergonomic eco-officeBike parking MEET US DSV is one of the leading companies in the TSL industry (Transport, Forwarding, Logistics). Our headquarters are in Denmark. We provide services for thousands of companies around the world. DSV includes DSV ISS, DSV Road, DSV Air & Sea and DSV Solutions. The Warsaw-based DSV International Shared Services (DSV ISS) company is developing dynamically. Our vision is to act as a DSV Global Competence Center achieving operational excellence through world-class solutions. We employ over 1,000 fantastic people and this number is constantly growing. We offer the possibility of gaining global experience thanks to cooperation with clients from all over the world. Imagine you have friends from work who live in over 90 countries! We offer work in such areas as business support, finance, accounting, customs administration, forwarding, transport damage settlement, data analysis and reporting, IT, Compliance and others. We employ both experienced specialists motivated to develop their careers in an international environment as well as young people looking for their first professional experience. WHY US? At DSV ISS, you will find everything you need to start your career positively or successfully develop it. Global Experience DSV ISS is a strong, global brand that guarantees stability. Working with us is also a truly international experience. Regardless of the position in which you start working at DSV ISS, you will work with people from different countries and use English on a daily basis. It is a fantastic feeling to be part of a global team. Trust and transparency We know that a good team, trust and transparency are necessary to be successful and satisfied from work. We value a good atmosphere, support each other, and share all key information so that you fully understand the meaning of your work. Purpose - perfection We strive for excellence in everything we do. We have ambitious goals, and we don't give up easily. We are convinced that everyone can become a valued expert. Development that never ends We appreciate regular feedback, share knowledge, and learn from each other. We will provide you with a clear career path and assessment process. The best employees participate in the Talent Program or the Manager Program. Find out more at www.kariera.pl.dsv.com