Applications Administrator in Constanţa

Agile (junior) API (junior) Active Directory (regular) JIRA (regular) In GSK Commercial Pharma Tech, we are on an incredible journey as we want to be recognized by use of extraordinary skills and knowledge that create products delighting customers and adaptable organization.As a part of this journey, we are setting-up multifunctional Product Enablement and Transformation team within global hub in Poznan for Tech, Finance, HR & Procurement. As a Tools Specialist, you support tools portfolio of popular, widely used Product Management software products: Jira, Confluence, Aha!, MURAL, inVision and other tools across GSK from tech side. You will be a partner working with internal Jira subject matter experts, Product Managers and Product Owners across the organization to align GSK tools portfolio to best practices.Key Responsibilities:Perform applications and system administration for Product Management software: Jira, Confluence, MURAL, Aha, Lucidchart, Stoplight, InVision, FIGMA and similar.Perform user management and respond to user requestsContinually improve operations by tools integrations and automationBecome the Subject Matter Expert (SME) for Jira, Confluence and Aha! cloud instancesCreate customized content within tools to meet business/product requirementsIdentify and test new plugins to meet business/product requirementsCreate tools training materials, system access plans and provide informal training to users.Plan and perform tools data management to keep tools cleanCreate various reports and dashboards within tools build-in functionality to support data driven decision making in the business.Why You?Basic Qualifications:At least 1 year of hands-on experience with Jira SoftwareMust be able to effectively communicate with users on complex problem resolutionUnderstanding of ITSM frameworkWorking knowledge of Agile development processesData analysis and interpretation skillsProficient in understanding and adapting JQLExperience with APIUnderstanding of software development lifecycle processesPreferred qualifications:Jira admin certificationExperience with Jira Simple Issue LanguageKnowledge of Product development or project managementUsers access management (Microsoft Active Directory)Why GSK?Benefits:Possibility of working fully remotely with 4 days per month from office in PoznańAttractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)Family friendly environment (flexible working hours, short Friday, part time working, a wide package of vaccinations for children and adults- most expensive vaccinations are sponsored, the package value is approx. 6000 gross, baby box)Employee Assistance Program (help in personal crises, return to work, diseases, psychological devices)Life insurance and pension planPrivate medical package with additional preventive healthcare services for employees and their eligibleMultisport card