This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.
The Support Engineer is a critical role in the resolution of highly complex, technical, and escalated support incidents related to supporting customer development and deployments.
The successful candidate has the drive and intellectual horsepower to resolve the most difficult technical customer issues, often through collaboration with other technical specializations; will be a technical resource for the team regarding case reviews, troubleshooting and effective customer interaction and will interface with various levels of management within customers, Partners, and Microsoft.
Responsibilities
We are looking for talents that:
Qualifications
Experience and Skills required:
