Back Up Engineer in Bucuresti

Position Description: CGI looking to build a Level 2 IT Engineer team that will provide Level 2 monitoring and administration of the Backup infrastructure supporting client entities across Europe during business and non-business hours. Your future duties and responsibilities: - Monitoring and management of the alarms, first level of intervention based on the instructions, checking the good function of the infrastructure for which you are responsible, changes in the production environments;- Management of the entire backup infrastructure;- Secure the quality of the services according to the Service Contracts signed by BP2I- Level 2 support: Management and resolution of L2 incidents, interventions and follow-up on incidents, enhancement of the incident reports and knowledge base;- Write procedures, enhance existing incident reports;- Identify recurrent incidents and open problem tickets;- Client Relationship: communicate to the Client changes, incidents and provide summary about service quality, in agreement with the Service Contract;- Stay in touch as individual and as a team to evolutions of the technologies in your perimeter, follow the functional and organizational changes, consider new procedures for handling your perimeter;- Install and configure tools and software related to backup activities;- Perform annotations to the installation manuals and procedures;- Review existing procedures and suggest improvements;- Perform functional tests of the components that have just been installed, based on written test cases that are present in existing procedures;- Update and communicate all elements needed by the Technical Lead to build the monitoring reports;- Keep up to date the job descriptions, operating procedures and the documentation related to your day-to-day activities;- Occasionally provide on-call support outside business hours and document these activities in the BP2I tools;- Relay only on the tools provided by BP2I. Required qualifications to be successful in this role: - Skilled in using at least one of the following tools: IBM TSM, Dell DataDomain, CommVault, Veritas;- Good level of knowledge related to OS and virtualization;- Network engineering knowledge;- Basic storage infrastructure knowledge;- Backup using IBM TSM;- Installing and configuring a TSM TDP agent;- Implementation of a TDP MSSQL;- Implementing / Configuring TSM for LAN-free backup; - Configuring CommVault for LAN-free backup; - Declaring a standard LAN client on CommVault;- Implementing / Configuring / Reallocating datamovers (TSM + OS);- Decommissioning of a TSM / CommVault client; - Edit a TSM client;- Analyze / diagnose malfunctions.We offer:• Accessible and friendly working environment (Bucharest – The Bridge Building – Grozavesti area);• Hybrid model – ONLY 2 days working from office;• Healthcare insurance – the medical package includes also coverage for employees' children;• Access to Life insurance & Dental Insurance;• Share purchase plan co-financed by CGI, with the possibility of cashing at any time;• Benefit online platform - access to booking, ticketing, online courses, meal vouchers, medical services, hobby facilities;• Access to our Learning Platform – you can develop your career based on your interests;• Between 21 & 24 days of leave depending on your seniority leave.• MAP – Member assistance programme - Confidential support service that can help you solve a wide range of professional and personal problems and challenges at no cost to you;• Bookster - enjoy the first public modern library bringing books to the company’s door;• Rewarded referral program – refer your friends and cash the bonus;• Social events once a month (networking, board games, etc.)• Enrolling on CGI for Good platform with volunteering activities. Skills: CommVault Certified SpecLAN