Bike Enthusiast - CX Ambassador Customer Service (Spanish Speaking) in Bucuresti

About Us: Get ready to pedal into an exciting adventure! We're on the lookout for cheerful bike enthusiasts to join us as Customer Service Ambassadors for Canyon, the top-tier biking brand that's shaking up the industry. Dive into the world of flexible and autonomous work, all while spreading joy to Canyon's customers. Let's make every interaction a "Happyning"!   What the Job Entails: Bring a dose of cheer to Canyon's customers via chat, email, or phone – you're their go-to sunshine. Infuse your love for biking into customer interactions, addressing inquiries with a smile. Record and manage data changes, service requests, orders, etc., with a positive attitude. Provide customers with tailor-made solutions, fueled by your infectious passion for biking. Requirements A genuine zest for biking, making you a ray of sunshine for Canyon's customers. Previous experience as a customer advisor or in customer service, or a strong eagerness for a rewarding career change. Strong, preferably native-level proficiency in Spanish and English. Quick comprehension skills and a preference for autonomous work. Proficient PC skills and reliability in data management. Enjoyment in communication, customer interaction, and thriving in a 100% remote environment with a lively digital community. A stable internet connection and a tranquil home office environment are prerequisites. Benefits Immerse yourself in the joy of biking while working remotely – your office is wherever you want to live and work. We provide all the necessary equipment for your daily work to ensure the best service for Canyon's customers. Receive multi-week, paid training and supervised onboarding filled with positive vibes. Opt for secure solutions with a permanent employment contract in uncertain times. Maximize flexibility with complete security: choose when and how long you want to work and receive an above-average salary for your efforts. From application to phone interviews and onboarding, everything seamlessly happens virtually with us. Experience support, joy, and more through our unique community approach!   If you feel a connection and possess the required qualifications and experience, along with a sunny disposition and a strong interest in a remote position with a focus on biking, we eagerly anticipate receiving your application. Let's pedal into this exciting journey together!