Client Relationship Analyst with French (KYC Wholesale) in Bucuresti

Perform back-office activities meant to identify, analyze, and check conformity level of documents provided by the client.Specifically, you will be required to: Prepare client grouping before discussion with FO - preparation of outreach strategy; Identify priorities of the day: Monitor client outreach pipeline & deadline to manage cases to follow in the day; Documents collection preparation: Review the list of outstanding Global and Local private requirements requested in the tools; Engage the client to obtain the missing requirements sent by email (reminders by phone and mail); Explain rationale to clients in case of push back and manage client calls if needed; Doc collection verification: Control received client documents are meeting requirements; Escalate blocking or complex case to stakeholders with expected action plan and follow up; Monitoring of the team portfolio via KYC Reporting (pipeline, priority, deadline, capacity, alerts, case allocation & contacts).