Client Service Delivery Associate Manager with English in Bucuresti

Job Description Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.Here, you’ll match your ingenuity with the latest technology to make incredible things.In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.Every day is a process of growth, being responsible of:Managing the work of more than one delivery projects or process team through others. Agrees on deliverables, budget, schedule, dependencies, service levels, team performance metrics and scope for a Client Service Service Delivery Team.Assigns resources and is ultimately accountable to ensure their team or extended team creates deliverables on budget, schedule and with the appropriate quality.interfacing with Contract Service Management Leads, Project Managers and the Client Service Service Delivery Team.Assigns team resources to work communicating allocated budget, schedule, macro approach and deliverables Qualifications Skills that make your work successful:Empowered to make decisions for their team and ultimately is accountable to ensure their team creates their deliverables on budget, on schedule, and with the appropriate qualityManage resources to achieve these assignmentsTrack and create provide team status using standard templates and actively participate in appropriate internal and external status meetingsMaintain the team s portion of the work plan and or annual plan resource assignment changes, schedule changes, completion status, etc.Approve team member time sheets, identify the source of any variances, and drive plans to correct variancesIdentify and manage issues and risks and act as an escalation point within the team Work with other delivery managers and project managers to ensure the Client Service Team Service Delivery Team understands their accountabilities for delivery and how to work across the teams as neededFor BPO, facilitate effective Management Operating System ensuring timely reviews of process outcomes 3X3 s, KPI s, SLA s and improvement change initiativesHow we truly care:Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.Travel virtually around the globe, working in a diverse and multicultural environment.Benefit from health insurance and support from a mental health therapist, to keep your life balanced.Have fun while working, participating in internal company events, sports activities and community initiatives.Save money doing the things you love, having access to different discounts on products and services.If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!