Collections Analyst with English Language in Bucuresti

Are you a skilled problem-solver with a passion for financial analysis who enjoys to unlock the power of financial recovery? If you have excellent command of English Language, experience in collections, credit analysis, or a similar role, excellent communication and negotiation skills and the ability to manage multiple priorities, this is an incredible opportunity to excel in an exciting, fast-paced arena!Oracle is a global leader in cloud technology, and we’re looking for a Collections Analyst to drive success as part of our Credit & Collections EMEA team. Join us and create the future. What you will doAs a Collections Analyst, you'll dive deep into customer accounts, leveraging your keen eye for detail and exceptional problem-solving skills to identify trends, assess credit risks, and implement effective collection strategies. Conduct thorough analysis of customer accounts to determine collection strategies and prioritize collections efforts Engage with customers via various channels, including phone and email, skillfully negotiating payment terms and resolving outstanding issues Resolve disputes related to customer payment on delinquent account Identify root causes of problems and assign the issue towards the responsible department in order to resolve and follow up internally to ensure timely resolution and to increase customer satisfaction Showcase your innovative mindset by identifying opportunities for process enhancements and streamlining collections workflows