Job Summary
AECOM is a US listed Fortune 500 company. During the 2016 Fiscal Year AECOM generated revenues
of $17.4 billion. It acquired the business of URS in October 2014, a US listed company, creating an
organisation of 87,000 employees and serving clients in 150 countries across the globe. AECOM was
recognized by Fortune magazine as a World's Most Admired Company for a third consecutive year in
the EMIA business for our clients, people and shareholders
Role Purpose:
The Collector reports to the Collections Team Lead and partners with finance and operational leaders to deliver results in alignment with EMEA’s financial targets primarily focused on billing, cash and DSO. The primary responsibility of the Collector is to ensure timely and accurate collection of client debt, reporting and client interactions.
Day to day client collection for a defined project portfolio
Executes the standardised collection process for allocated business line portfolio.
Executes standard processes across all locations.
Implements best practice to drive collection efficiency and effectiveness
Delivers key metrics to ensure compliance with service level agreements, KPI’s and benchmarks against industry leaders.
Executes collection processes and best practices for all billing types.
Interact with collection leaders regarding matters related to working capital.
Embraces an environment that encourages maximum productivity and service effectiveness, professional development, open communication and teamwork.
Undertakes appropriate training and knowledge transfer across all relevant business processes.
Delivers results in alignment with EMEA’s financial targets.
Adheres to all Sarbanes-Oxley, internal policies, audit procedures and regulations to ensure full compliance; monitors established control points.
Has a working knowledge of key statutory impacts on the collection process
Minimum Requirements
At least 2-3 years relevant work experience required in collections
Preferred Qualifications
Ability to actively engage stakeholders, clients and other staff to ensure processes are executed consistently
Ability to motivate and influence others both in finance and operational teams
Ability to manage multiple priorities and to thrive under tight deadlines and high-pressure situations
Strong interpersonal, communication and negotiation skills
Experience with Oracle or similar ERP system
Working knowledge on the AECOM collection process preferred but not essential
Language –English and German
