Credit Management - Senior Process Associate - English in Bucuresti

Responsibilities • Financial analysis/review of existing and new customers in order to evaluate the risk level and establish or change the credit lines; • Provide credit reports as requested by internal partners; • Provide regional consolidated risk reports supporting managerial decision making; • Ensure new customers are properly setup in all systems appropriately following internal Credit and Collection Policy; • Apply proactive method of monitoring customer and market risk in order to identify potential customer defaults and minimize surprises; • Key contact for all EMEA Trade Reference request; • Communicate and collaborate with Credit Risk management, sales, finance, functional areas, customer service and Credit & Collections personnel to mitigate risk and maximize profitable business opportunities; • Fulfill seamlessly all the tasks and responsibilities of the given operations process based on the requirements of the Standard Operating Procedures (SOPs); • Effective and professional verbal and written communication – both in internal and external customers, partners; • Active participation in the defined training courses and the practical implementation of the new skills in the work processes; • Keep working hours and break times according to the internal policies in certain cases based on the official working days of the given service region; • Active participation in process related trainings of new team members; • Initiate and lead Lean and/or Green Belt project to improve the quality level of the operations processes. Document the development, follow up on implementation and pass the new information/ training documents to other team members; • Participate in regular/occasional teleconferences/ meetings with the Customer; • Participate in preparing customer reports; • Develop action plans to resolve operations issues and coordinate their implementation; • Know and understand the performance management policy and practice; • Understand and fulfill all regulations of the internal policies of the company; • Keep reporting rigor and enhance reporting in discussion with the supervisors; Qualifications Minimum qualifications • Very good knowledge of Language English, min C1 • Relevant work experience required; • Proficient knowledge of computers, the internet and office automation • Ability to work with computer • Excellent analytical and Excel skills • Financial knowledge to read and assess financial data • Communication skills • Specific knowledge for service delivery Encouraged qualifications • Personal culture and client management expertise. • High motivation and ability to learn. • Ability to work under time pressure. What can we offer? • Attractive salary;• Stable job offers - employment contract• Work in a multicultural and diverse environment with employees from over 30 countries• Genpact supports professional trainings and great career development opportunities• Free access to our award-winning learning platform • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts