Customer Order Representative in Bucuresti

Description We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. In this role, you will make an impact in the following ways: Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline.Act as the single-point-of-contact to Cummins' customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process.Will be supporting both Romania and Serbia based customers.Ensures customers comply with export polices and ensures required export/shipping documentation is compiled to the relevant legislation.Acts as liaison between the customer and aftermarket and/or manufacturing location for quality issues; submit Material Non-Conformance or Process Non-Conformance.Supports Supervisor with hosting customer visits at local facility.Understands Customer Order Management policies, procedures and metrics.Serves as Quality Management Systems Champion (e.g. Internal Auditor Certification) and/or Subject Matter Expert.