Customer Representative Agent with Croatian (Hybrid) in Bucuresti

It's a great day at WUN Hiring Solutions! Become a Key Player in Our Multilingual BPO Center as a Customer Representative! Join our client's vibrant team as a Customer Representative in their diverse multilingual BPO center. As a key player in pursuit of international service excellence, you'll be first point of contact with clients. PAY AND BENEFITS: Competitive compensation Comprehensive benefits Hybrid role - 3 days from the office/2 days from home Opportunity for career growth and development Dynamic and inclusive work environment Chance to work with a diverse and talented team' YOUR PRIMARY RESPONSIBILITIES: Provide exceptional customer service to clients via phone and email, in Croatian. Assist customers with inquiries, concerns, and issues in a professional and timely manner. Ensure customer satisfaction by addressing their needs effectively and efficiently. Collaborate with other team members to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. **NOTE: The Primary Responsibilities of this role are not limited to the details above and may evolve overtime. ** ESSENTIAL QUALIFICATIONS: Fluency in Croatian and English is required 1+ to 2 years experience in customer service or a related field is preferred Sales oriented person Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Strong problem-solving skills and attention to detail TALENTS AND CERTIFICATIONS NEEDED FOR SUCCESS :  Customer Service Galileo Amadeus English Advanced Croatian Advanced Unlock your potential! Join our client's diverse BPO center as a Customer Representative and be the star in customer service. Apply now and make waves!