Customer Service Agent, Dutch and French Speaker (f/m/x) in Bucuresti

Choose challenge. Choose pace. Choose growth.Our customer service is not only the first point of contact for our customers but also the flagship of our company. By providing superior and unique services, we ensure that our customer's expectations are consistently exceeded and customer satisfaction is always outstanding.Be part of our colorful and motivated customer service team and contribute to the professional phone support of our private customers by coordinating appointments for our branches. With your support, you will help to continuously improve our service quality.Your new roleAn attractive mix of inbound and outbound calls - no sale and no acquisitionAppointment coordination and planningIdentify customers’ needs, clarify information, research every issue, and provide optimal solutionsVaried tasks in customer service, always help at handGo the extra mile to engage customersYour skills1 year of experience in customer service or other customer-facing sectorsVery good written and spoken Dutch and French language skillsExcellent communication skills and strong customer orientation with always a friendly and professional demeanor and empathyExperience with Microsoft Office and Google Applications Motivation to work in customer service - experienced or newcomerYou get extra credit forBachelor’s DegreeInterest in the automotive sectorOur offerHybrid workA nice office just 1 minute far from Pipera metro stationA warm team atmosphere and fun team eventsPrivate health insurance via medicoverOpen communication and delivering results are more important to us than a dress code