Customer Service Representative in Bucuresti

Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.How you will contributeYou will:Manage the order fulfilment process, respecting the customer segment and channel mixBalance supply constraints and delivery of service levels through cross-functional alignmentUse appropriate tools and processes such as availability checks and stock allocation rulesEffectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offsWhat you will bringA desire to drive your future and accelerate your career and the following experience and knowledge:Good numerical, analytical and logical reasoning skillsMicrosoft office applicationsHigh-level of SAP competenceAn FMCG/CPG companyA customer-facing role within customer service, logistics or salesExperience in an order-to-cash environmentExperience in customer service, logistics and salesGood knowledge of the total supply chain/order-to-cash processStrong analytical and problem-solving skillsMore about this roleWhat you need to know about this position:What extra ingredients you will bring:Education / Certifications:Job specific requirements:Travel requirements:Work schedule:The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .No Relocation support availableBusiness Unit SummaryAt Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeRegularOrder Management (OTB)Customer Service & Logistics