Customer Service Representative (Croatian Speaker) in Bucuresti

Job Title: Customer Service Representative (Croatian Speaker) Location: Bucharest, Romania Job Type: Full-time About the Role We are seeking a Croatian-speaking Customer Service Representative to join our team in Bucharest, Romania . As a key member of the support team, you will assist customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience. Key Responsibilities Provide exceptional customer support via phone, email, and chat. Handle inquiries related to products, services, and troubleshooting. Maintain accurate records of customer interactions. Work closely with other departments to ensure customer satisfaction. Uphold company policies and service standards. Requirements Fluent in Croatian (C1/C2 level) and proficient in English (B2 level or higher). Previous experience in customer service, helpdesk, or a similar role is a plus. Strong communication and problem-solving skills. Ability to work in a fast-paced environment. Eligible to work in Romania (valid work permit or EU citizenship required). What We Offer Competitive salary and benefits package. Full-time contract with growth opportunities. A dynamic and multicultural work environment. Training and career development support. If you are passionate about delivering top-notch customer service and want to be part of a dynamic team, apply today!