Customer Service Representative - German or French language in Bucuresti

Job DescriptionTelephone support for our business customersAdvice on travel products such as flights, trains, rental cars, hotels via different toolsAssistance to travelers during unexpected travel difficulties, e.g. flight delay, bad weather, etc.After-sales support for customer inquiries, e.g. cancellation, complaints, rebookingReceiving, updating and/or logging all requests QualificationsOutstanding communication skills, both written and verbalDemonstrated ability to handle multiple tasksProficiency in computer skillsAbility to follow set instructions and process steps Additional Information