Customer support agent in Roman

We're looking for Multilingual speaking: Italian, German, Dutch, French Customer Support professionals to join our client's team in the beautiful Romanial! What you'll do: Home Owner Support : Respond to home owner inquiries via phone, email, and chat in a professional and timely manner. Provide clear and accurate information regarding their property listings, booking processes, and policies. Account Management: Assist home owners with managing their property listings, updating information, and optimizing their profiles. Ensure all transactions and updates are processed accurately and efficiently. Issue Resolution : Handle home owner complaints and resolve issues to ensure satisfaction. Work diligently to find solutions that meet the needs of both the home owner and the company. Documentation: Maintain accurate records of home owner interactions and transactions. Ensure all data is handled confidentially and securely. Collaboration: Work closely with other team members and departments to ensure a high level of service is provided at all times. Participate in team meetings and training sessions. Feedback Management: Collect and relay home owner feedback to improve service quality. Suggest enhancements to current processes and practices based on insights from home owners. What's the offer: Attractive Salary package with performance bonus. Professional Development. Supportive work environment. Meal Allowance,WFH/WFO Allowance Private medical insurence.  What we're looking for: Fluency in German or Dutch or French or Italian. Good command of english Experience: Candidates must have at least 6 months of experience in the customer support/call-center/hotel & service industry. Romania on site