Customer Support with French & English-Insurance market in Bucuresti

Basic Information Last day to apply 23-Aug-2022 Primary Location AFI Building 3 Country Romania Job Type Support Positions Work Style Remote Description and Requirements What you should have: ·        Advanced level of French (speaking and writing) and medium level of English ·        Availability to work on a full time or part time schedule, Monday - Friday, 9:00 - 22:00·        Ability to analyze a problem and provide viable solutions·        Gracious attitude in client service and efficiency in solving the problems·        Efficient use of resources for the effective exercise of the activity·        Attention to detail·        Good general IT-Knowledge in the area of web-based applications and technologies used in that areaWhat you should do:·        Offering best level customer support or debt collection assistance for French clients via phone or e-mail ·        Assist French end-clients of a local auto insurance company·        Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry·        Balance customer service considerations with the exercise of efficiency with respect to time and call control We offer:·        Stable job - permanent labor contracts ·        Flexible schedule - rotating shifts·        Tenure salary increases·        Monthly meal tickets·        Gym subscriptions reimbursement·        Monthly performance bonus·        Great rewards for referring your friends: consistent bonuses and prizes·        International career - regular training and international career opportunities ·        Multilingual exposure - improve your spoken and written language skills·        Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!·        Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long·        Private medical insurance coverage·        Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more It’s different here! Check out our Facebook page Additional Job Description Join our French back-office team! Required Language(s)French Ref Number Req_00086399