Delivery Manager, Tutoring in Constanţa

English (advanced) People Management (advanced) Agile (advanced) ROLE OVERVIEW We’re looking for an exceptional servant leader for Tutoring Product Teams, who will serve both the team and the organization, who will help individuals to grow and will be a true change agent and facilitator. This is a unique opportunity to directly contribute to the Tutoring Product Teams and  product – having a massive impact on the lives of hundreds of millions of students globally. Every day our Tutoring Product Teams are developing and delivering the on-demand expert product to help our audience to get unstuck with their educational doubts. We strongly believe in a user-first approach, and by listening to our audience, we are expanding to new markets (beyond US and India), increasing coverage with additional subjects supported by tutors and scaling up subscription based business models.As Delivery Manager, you will play a key role in making the Product in Brainly a scalable and high-performing organization. You will have the opportunity to lead and manage a multifunctional team that is responsible for building customer facing products. Your role includes being responsible for performance and delivery of the team in the Tutoring department. Your responsibilities will include cooperating with the Product Manager, enabling the team to deliver the product, overseeing processes and standards, managing the professional development of team members, building relationships with key stakeholders within the company, supporting the estimation and planning of implementations, and more. Over time you will be expected to develop senior technical members into proficient tech leads and to coach less-experienced managers in project management and people skills.The ideal candidate is an enthusiast of educational technologies with experience in software development, and a blend of people management and project management skill set. WHAT WILL YOU DO:Collaborating with the Product Managers and other stakeholders in order to deliver valueSetting up and maintaining software development processes with focus on  continuous improvement, delivering outcomes and internal and external team collaboration. Helping the team to achieve the goals by proper short term planning, removing impediments, and by splitting big chunks into smaller pieces to incrementally deliver the value and being able to measure the successDeveloping the team in a way that has all the capabilities in order to deliver solutions in the domain of expertise. Foster feedback culture and values of openness, honesty, and respect as well as a culture of transparency, trust and failure.Resolve conflicts and foster healthy working environments.Managing projects – initiating, planning and delivery and reporting development status to higher-level management. Leading the team through the execution, identifying risks and dependencies and finding solutions to address them; Coaching the team, implementing agile principles, and providing methodologies that will help them to identify the actual problem and focus on what matters.Taking care of the well-being of the employees. Representing and promoting Brainly values.Aligning the objectives of the team with the accountability of team members.Coaching individuals through their performance and professional development. Supporting creating their development plans.Making space for transparent communication both ways, being active listeners, and understanding the perspective of another person. WHAT MAKES YOU THE PERFECT CANDIDATE3+ years of experience with agile development either product owner, engineering manager, team manager, project manager or scrum master3+ years of experience leading cross-functional teams with a focus on the end userExperience in building relationships within the organization in order to fully understand the stakeholder needs and how to make them understand capabilities created by the teamExperience with hiring and performance managementAbility to break research down into clearly defined tasks and quick iterationsAbility to build contingency plans and handle stressful situations with professionalismStrong negotiation and presentation skillsAbility to manage emotions, empathize, and the social skills required to influence othersPractical knowledge of Agile Development and Lean methodology and toolsFluent EnglishA deep appreciation for understanding team growth and the ability to share this passion to motivate the team and the wider organizationStrong personal ownership and ability to set and meet high professional standardsFocus on incremental delivering business results WHAT WILL BLOW OUR MINDSExperience managing teams in the product that heavily rely on the operational backofficeExperience managing multiple stakeholdersKnowledge of other Agile approaches WHAT YOU GET BY JOINING BRAINLYWe want to see you grow along with us – you will have 800$ per year for personal development, extra time for attending conferences and workshops, and unlimited access to an online learning platform (courses from Coursera, Udacity, Udemy, Harvard ManageMentor, and many others!)Health is important, which is why at Brainly, we fully cover private health & dental care packages for you and your family and provide you with a sport card (Multisport Plus in Poland, Andjoy in Spain) You will also get an access to online individual psychological consultations with professionals in English & Polish via the Mental Health HelplineFlexible working hours – working requires communication, so we work within the European business hours, but we also know that life may be unpredictable, so if you need to jump out of work (doctor’s appointment, emergency, anything) – no problem!Your personal concierge AskHenry will support you in your daily duties, eg. planning your dream vacationWe will provide you with all the necessary equipment & tools, including an additional budget for accessories which will make your remote setup even more comfortable.You can join internal communities and contribute to charity, diversity and inclusion initiatives, take part in great internal events or represent Brainly at conferences or meet-ups. WHAT IS BRAINLYBrainly is the online learning platform where over 300 million students and parents go from questioning to understanding. With their smartphones, users can snap a photo to instantly solve any problem or homework question and be matched with a Brainly product such as Community Q&A, Brainly Tutor, Math Solver or Textbook Detective. Brainly is built to provide students, parents, experts, and teachers with a collaborative platform and tools needed to succeed in any educational environment. Based in Kraków, Poland, with U.S. headquarters in New York City, Brainly apps and websites are visited by users from over 35 countries.Backed by Prosus, Point Nine Capital, General Catalyst, Runa Capital, Learn Capital and Kulczyk Investments. Learn more about Brainly at www.brainly.com. By sending us your application you agree that Brainly sp. z o.o. will process your personal data to participate in this recruitment process. If you want to know more about how Brainly processes your personal data please click here.