Documentation Specialist in Bucuresti

Position DescriptionAt ADP, we are a global leader in Human Capital Management. We are committed to delivering innovative solutions that empower our clients to thrive in today's dynamic market. As part of our Global Program Management Office (PMO), we seek a dedicated Documentation Specialist to support our global programs and initiatives. This role is an excellent opportunity for a strong organized professional to join our dynamic team. The Documentation Specialist is responsible for creating new documentation that infuses new ideas into existing processes and identifying improvement areas. The Documentation Specialist is also responsible for the upkeep and maintenance of our existing Knowledge Management library. Our high-performing team thrives on delivering excellent results by focusing on delivering outstanding value to customers. The ideal candidate will have a proven track record of working closely with cross-functional teams, subject matter experts, and other stakeholders to ensure that all project documentation is created, revised, and maintained by established standards.Job Responsibilities Collaborates with Methodology Managers and cross functional teams to produce new and update existing documentation and templates.Manages a library of documentation templates and guides for client facing project teams, including the providing regular reports, conduct audits and backups to ensure continuity.Gathers feedback from key stakeholders and provides recommendations on the best way to improve documentation and governance.Site administration, user maintenance and support updates for Knowledge Repository and Collaboration Portal including but not limited to development of quick reference guide for site maintenance according to defined Knowledge Management Strategy Maintain and administer functionality of current SharePoint sites and consult on future designed based on changing business requirements.Develops reports/dashboards and communicates on a regular cadence to relevant stakeholders to keep everyone informed.Support Agile planning and training events and coordinate activities at a regional level.Support consolidation and the review of quantitative and qualitative metrics in accordance with Agile framework.Manages and addresses requests from project teams on matters related to documentations, templates and accesses to tools supported by Global Program Management Office.Collaborate with client facing project teams to administer Customer Satisfaction survey process.Supports Transformation and Business Improvement Initiatives. Education Degree or Equivalent in Education and ExperienceScaled Agile Framework (SAFe) certifications are desired. Experience Minimum 4 years of documentation related experienceMinimum 1-2 years of maintaining a documentation system preferred.Minimum 1-2 years of SharePoint administration experience Skills Proficient in PowerPoint, Word and Excel Experience in Documentation and Content ManagementExperience in SharePoint administrationGood English proficiency, both written and verbal