Dutch Junior Customer Care in Bucuresti

What We Offer: Attractive Salary : Competitive compensation tailored to your experience. Monthly Work-from-Office Allowance : 900 RON. Meal Tickets : 25 RON per working day to ensure you’re fueled throughout your day. Private Medical Insurance : Comprehensive health coverage for your peace of mind. Key Responsibilities: Respond promptly to customer inquiries via email, phone, or chat. Provide accurate information about products, services, and policies. Resolve customer issues efficiently and escalate complex cases when needed. Maintain records of customer interactions and update systems accordingly. Collaborate with team members to enhance the overall customer experience. Qualifications: Fluency in Dutch (both written and verbal) is essential. Proficiency in English for internal communication. Excellent communication and interpersonal skills. Problem-solving mindset and ability to work in a fast-paced environment. Previous customer service experience is a plus but not mandatory. Work Setup: Hybrid model: Work remotely with on-site days as required. Flexible schedule to support work-life balance.