Experienced Technical Support Professional with French in Bucuresti

Responsibilities:Facilitate issue identification and analysisInvestigate and resolve technical issuesTrack requests resolutionProvide technical trainingBuild relationships with customersTest products & softwareDevelop and share knowledgeBasic Qualifications: Extensive customer facing experienceExperience in the industry is preferredFluent in English and FrenchExcellent interpersonal and verbal & written communication skillsStrong continuous improvement mindset, strong leadership impactDemonstrated experience with Knowledge Management & Call Center ManagementGood administration skillsWe Offer:A culture that fosters inclusion, diversity and innovationMarket specific training and ongoing personal developmentCareer growth opportunitiesExperienced leaders to support your professional developmentInternational work environmentMedical plan providedMeal allowanceBudget for flexible benefit scheme which can be used for travel, sports, dental scheme, and othersIf this is your dream role, then we'd love tohear from you. We are an equal opportunity employer and value diversity at our company. We donot discriminate based on race, religion, color, national origin, gender,sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonableaccommodation to participate in the job application or interview process, toperform crucial job functions, and to receive other benefits and privileges ofemployment. Please contact us to request accommodation.