Financial Services Specialist - Urgently Hiring! in Bucuresti

Position Summary: The Financial Service Specialist (FSS) is a client facing role as part of the wider Payment Support Services Team (PSST).The role will support the client with in-flight payment queries, as well as assisting general payment/set up queries.This position works directly with our Payment Partner for the Celergo Payment Support Services Offer.The FSS role is customer service driven and requires strong communication and interpersonal skills, as well as good payment/financial services experience. Responsibilities include: Be interface between our Client and Payment Partner/s related to in-flight payment queriesOwn end to end payment query resolution for the clientAttend client calls where appropriateManage payment exceptions in a timely manner.Reconcile Payment Partner fee invoices for billing and accounting teamsProvide accurate review and reconciliation of FX rebate of Payment Partner activity for accounting teamSupport Implementation and Sales teams with PSS related queriesSupport Management with Payment Partner Service ReviewsFamiliarity with PSS related compliance/controls. The ideal candidate will have the following characteristics: Excellent interpersonal skillsClient focusedExceptional organizational skills which include an ability to multitask.Process oriented.Proficiency in MS Excel, Word, PowerPoint, and Outlook.Knowledge of payments, FX and global payment processing.2 - 5 years work experience minimum.