German Customer Care Agent - Romania in Bucuresti

Job Title:  German Customer Agent Location: Bucharest, Romania Work Schedule: Monday to Friday, 10:00 a.m. 7:00 p.m. We are excited to offer you the opportunity to join our dynamic team in Bucharest as a German Customer Agent ! If you are passionate about providing top-notch customer service and looking for a role that values your skills, this is the perfect fit.   What You Will Do: - Handle customer inquiries and resolve issues via phone, email, and chat in German . - Provide excellent support to customers, ensuring their questions are answered quickly and professionally. - Collaborate with the team to maintain customer satisfaction and improve processes. - Ensure all customer communications are handled in a timely and accurate manner. Perks and Benefits: - Competitive salary package , reflecting your expertise and contributions. - Meal tickets  to support your daily needs. - Private medical subscription  for your health and well-being. - Reimbursement  for public transportation subscription. - Possibility of exciting incentives  or tenure-based bonuses  within the project to reward your exceptional performance. - Permanent contract  offering stability and security, with opportunities for advancement. - Full paid training  provided by the company to ensure you are well-prepared for the role. - Exciting career growth  opportunities within a globally renowned organization. - Engage with leading global brands , offering diverse and rewarding experiences. - Join a supportive and collaborative work culture  that encourages personal and professional development. - Please note, this is a ** long-term contract ** opportunity Specifications for the Working Environment : - A dynamic, young, and diverse environment where innovation and teamwork are key. - Full equipment provided by the company to ensure you have everything you need. - Access to a modern, fully-equipped kitchen and lunch area, including the latest coffee and tea machines. - Complex facilities located nearby (subway, public transportation, local shops, restaurants, and pharmacies) for convenience during workdays. What We Are Looking For: - Fluency in German  (C1 level) both spoken and written. - Good communication skills in English . - Previous customer service experience is a plus but not required. - Strong problem-solving abilities and attention to detail. - Positive attitude and a team-player mindset. Why Join Us? This is an exciting opportunity to be part of a fast-growing team, working in an international and supportive environment. We value work-life balance and offer a flexible schedule to ensure you enjoy both professional and personal growth. --- Interested ? If this sounds like a good fit for you, wed love to hear from you! Send us your **CV** at katherine.adrianzen@cbtalents.org , and lets discuss how you can become part of our team. Looking forward to welcoming you onboard!