Global Director-Operations in Bucuresti

Bucharest 11-15 Years Romania Job Family Delivery Enablement (Process, Practice) Job Description (Posting). To develop, enhance and enable delivery of service offerings within identified areas (eg. BAIT, APO, CRM) and drive efforts in Pre-sales, creation of frameworks and assets and people capability building. (1.) To develop strategy and direction for meeting the overall objective. (2.) To drive program implementation, identify and mitigate risks to ensure smooth management of all the programs. (3.) To establish, track and review KPIorMetrics and manage key Program Partners or Stakeholders interest of multiple programs. (4.) To focus on relationship management with the concerned stakeholders and provide the necessary synergy to ensure alignment with the program delivery. Eg: Works closely with other technical advisorsor CTOor CIO in customer organizations and external vendors as required to manage cross-functional prioritization, execution, issueorrisk identification, and resolution (5.) To manage program budget, operations and deliverables for multiple programs by removing roadblocks for smooth program management Qualification Others No. of Positions 1 Skill (Primary) Employee Group Business Line FT Entity BSERV Auto req ID 1282898BR Expected Date of Closure 01-Jul-2023 Reporting Manager Designation SENIOR VICE PRESIDENT