Guest Service Agent - German or Russian Speaker (Dubai, United Arab Emirates) in Bucuresti

Job Description The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. A strong focus on customer service Prior experience in hotel front office operations is preferred. Excellent communication skills: fluency in English is required Preferable German and Russian Speakers Be able to work shifts, weekends, and public holidays. Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred.