Head of Operations in Constanţa

Scrum (advanced) English (master) Project Management (master) We are a growing software company, with a high focus on the quality of our products. Over the last five years, we have successfully developed over 35 projects - custom web applications, mobile applications, design, and maintenance services mainly for the leaders in the gambling & betting industry. We cooperate with brands like BetMakers, Danske Spil, TGLab, BF Games, and Inspired Gaming Group, but also for fintech, medtech, and IoT industries. With the growth of talents on board by 60% last year and a significant increase in income, we’d like to continue that route. Let’s work hard, have fun, and grow together! Read more about us on Clutch or our website. This position is for you if you have:3 years of experience in a similar position, at least 5 years of experience as an IT Project ManagerExperience of working as a Product Owner/Project Manager/Business Analyst/Business Tech AdvisorGood knowledge of Scrum - proven by a certification (PSM, PSPO or other)Process approach to work and a numerical approach to managementVery good understanding of the software development cycle (Scrum, Scrumban)Very good knowledge of Agile developmentOutstanding communication skillsExcellent English skills (C1) Your day-to-day responsibilities will be to:Managing the operations part of the companyReviewing the results of Operations departmentManaging the timetables and budgets of projects Taking care of the margin level of projectsTracking of the key performance indicators related to the operationsBuilding the internal knowledge database and overseeing the actions regarding knowledge transfer within the companyCoordinating the workflow between recruitment and operationsCreating and implementing consistent processes in projects - building roadmaps and processes related to the delivery of services within the companyResource planning within the companyDefining company standards regarding software developmentReporting of free resources and coordinating the sales department actions related to that fieldYou will be closely collaborating with people from other departments, such as CEO, CTO, Head of People & Culture, Business tech Advisors, Lead Project Manager, VP of Sales & Marketing, VP of Finances We can offer you:An attractive salary: B2B 20 000 - 30 000 PLN + VATWork on-site at the CrustLab office in Kraków or remote work with the exception that you have to be at the office at least twice a weekSelf-development opportunities: internal training, conferences, books, online or offline coursesInternal referral programAn extensive private healthcare package from the companyA MyBenefit cafeteriaThe opportunity to work in an informal environmentSatisfying work with an excellent and motivated teamWorking on exciting IT projects for global brands and startups from igaming, gambling and betting industryTeam-building events and tripsWorking on the best equipment – we will provide you with a Macbook and all the tools you need Recruitment process:Our recruitment team will perform the 1st interview to verify your experience, motivation, and verbal skills (45 minutes).The 2nd interview will be conducted by Dominik (COO) and Kasia (Lead PM) - during that meeting you will be asked about your experience with operations and processes, you’ll also get to know more about our current expectations (1h)In case of success, as this is a crucial role in the organization, you’ll talk with Adam, our CEO. The interview is the very last step and the final interview session (1,5h).Usually, after a few days, expect feedback and/or offer.