HR Agents and Payroll Specialists to Bucharest! in Bucuresti

Description Do you want to work with HR with an international company in Bucharest? We are currently looking for HR Helpdesk Specialists, HR Benefits Administrators and Payroll Specialists. As a HR Helpdesk Specialist you will be doing the following tasks: Respond to customer queries through calls & emailsMaintain tickets/ cases (logs) for each conversation. Ensure proper documentation & follow-up Ensure timely and accurate service delivery & adherence to agreed performance levels (SLA's, customer satisfaction etc) Stay up to date on client and process updates Adhere to customer service routines & attendance policies Provide excellent employee support through calls & emailsAs a HR Benefits Administrator you will be doing the following tasks:Benefits administration/allocation/trackingMaintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvementsDefines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomesDevelops, coordinates, and enforces systems, policies, procedures, and productivity standardsAdhere compliance and generate control reportsAudit Management - Active participation in internal/external auditsEscalation managementGenerating scheduled/ ad-hoc reportsResponds to customers enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary.Gains the trust of the customer through the provision of accurate and timely information and support services. • Records all information accurately on appropriate systems.Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager.As a Payroll specialist you will be doing the following tasks:Data entry for transaction processingProcessing mass updatesMaintain Payroll employee dataProcess electronic/ manual T&ASupporting on-cycle PayrollProcessing Pay adjustmentPayroll source to gross transaction processing  Requirements The Requirements for the position as a HR Helpdesk Specialist • Minimum of high school degree • 1-2 years contact center experience would be preferred • Excellent verbal and written communication skills • Excellent organizational skills and attention to detail • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Ability to act with integrity, professionalism, and confidentiality • Proficient in computer usage and Basic knowledge on MS Office (MSExcel, MS-Word eThe Requirements for the position as a HR Benefits Administrator• Excellent communication skills - Norwegian B2 level required• Minimum of high school degree• 0 to 3 years domain knowledge• Excellent time management skills with a proven ability to meet deadlines.• Customer Centricite• Time management• Commitment for excellence• Proficient in MS-Office (preferably Excel)• Quality management• Results driven• Foster teamworkThe Requirements for the position as a Payroll Specialist • Good understanding of accounting fundamentals and payroll best practices• Basic knowledge of legislation and regulations of the field• Good understanding of human resources processes (COE and Ops)• Proficient in MS-Office (preferably Excel)• Familiar with Payroll processes in ERP• Minimum of high school degree• 1-2 years payroll or HR Admin experience would be preferred• Excellent verbal and written communication skills• Excellent organizational skills and attention to detail• Excellent time management skills with a proven ability to meet deadlines• Strong analytical and problem-solving skills• Ability to act with integrity, professionalism, and confidentiality Offer The OfferPermanent contractChristmas bonusMedical subscription, life insuranceAnnual merit salary increase based on performance Nordic Jobs WorldwideNordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.