InTune MDM Consultant in Constanţa

SCCM (regular) Incident/Problem/Change (regular) EMM (advanced) MDM (advanced) Intune (advanced) HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India.   In Poland we started our operations in 2007. Our operation in Poland primarily revolves around the global technical support centre through which we provide multilingual Infrastructure Management Support to our clients. Apart from providing multilingual technical support in 15 languages, we also work on technology based projects for our clients. Due to our growing business needs we are looking for: InTune MDM Consultant (Remote or from Kraków)(Full Time)Workplace: KrakówO3 Business ParkTasks:Advanced Troubleshooting of Microsoft InTune/Airwatch Agent Installation and Configuration IssuesConfiguration of Microsoft InTune /Airwatch Enrolment by SMS, EMAIL, Agent based for all the mobile platforms (iOS, Android, Windows) Having Hands on Experience in Installation and configuration of Microsoft InTune/Airwatch including SEG, MAG, Content management, E-mail mangement.Advanced Troubleshooting for Platform specific issues in Agent and Active Sync configuration for iOS, Android, Windows Mobile Devices and TabletsHandling Microsoft InTune Incident Tickets at all Severity levels and all type of Service Requests in Queue. Responsible for resolving issues arising out of Monitoring and Alerting for Microsoft InTune services. Should be responsible for Microsoft InTune Services log analysis from all Microsoft InTune infrastuctures and take appropriate actions.Responsible for Server patching and other regular maintenance activities for all Microsoft InTune/Airwatch related servers Create, maintain and update the Runbook and SOP documentation for all EMM related services Mentoring the L1 and Junior Microsoft InTune admins as needed" Technical Requirements Strong Administration experience on Microsoft InTune. Knowledge of Installaing, configuring and troubleshooting an enterprise Mobility infrastructureSoft Skills: Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have a great customer handling skills Able to handle unforeseen situations High level of acceptance Can drive HCL’s value and its methodology Technical Requirements: 5-6 years of Hands on experince on EMM Tools Experience in Implementation of EMM tools Knowledge on Incident/Problem/Change ManagementLanguage Requirements:Polish    English – at least B2We offer:Life insurancePrivate healthcareMultiSport CardClear career path in a growing multinational organization At HCL, we don’t just accept the differences—we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.