We are recruiting for our client, a multinational company based with its factory near Sibiu, IT Responsible Officer: JOB CONTENT: · Coordination of investments and budgets regarding IT. · Internal IT and computer use procedures; build IT documentation and improve the IT knowledge base for end users · IT and telecommunication activities of the 3 Romanian BD companies, including operation, implementation, analysis, support, procedure development, troubleshooting and remediation. · Cooperation with the corporate IT department to ensure transparency between BDRO and other company business units and Head Quarters, while taking advantage of the scale efficiencies. · Implement group IT solution and strategies for computer systems (SAP, LAN, PC, telecommunication…) · First contact for end users to handle their IT problems, questions and requests (via phone call, face to face, by preference by IT service desk tool ) · Maintain contracts with companies and organizations that are relevant for the efficient operation of the IT department. · Coordinate with other departments to assure a smooth operation and thorough understanding of the IT needs and opportunities. · Responsibilities include but are not limited to: o Maintenance and administration of local area network and assets to include: § User access and support. § Server hardware administration and maintenance. § Network hardware equipment maintenance. § Mobile phone support § Perform system backups and recovery. § Physical installation of server- and networking equipment, network patching, backup handling…) under supervision of the group infrastructure manager § Asset management o Support computer hardware and peripheral equipment: § Installation, maintenance and management of the lifecycle of all end user equipment, including hardware and software installations. § Monitor, maintain, repair, and purchase computer systems, peripheral equipment and televisions. o Maintenance and administration of the VOIP telephone system § User access and support. § Server and telephone administration and maintenance. o Help Desk Support § Assist end users in resolving hardware and software issues § Analyze and route issues to proper IT support § Diagnose problems and perform troubleshooting activities § Document, track and monitor problems via JIRA Help Desk PROFILE: You have an university degree and at least one/two years of experience in the work field; You are self-driven, dedicated and have excellent communication skills; You are open, smart oriented, friendly, positive and have good admin skills and high attention to details; You have the ability to prioritize and to work under pressure, while meeting deadlines; You are result oriented; You speak English fluently. OUR OFFER: We offer you a job in a fast growing international organization where positivity, trust, creativity and team work are valued; You will receive a salary package according to your experience, topped with fringe benefits; You will be part of a wonderful, positive team that owns a great deal of experience in IT.
IT Responsible Officer in Sibiu
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