IT-Servicetechniker/in in Bucuresti

IT-Betrieb, Ticketsysteme, ITIL, IT, Incident Management, Konfiguration, Cloud Computing, Betriebssysteme, ServiceNow, IT-Support, IT-Infrastruktur, Microsoft Windows, Digitalisierung, iOS, Rechenzentrum About us We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we provide companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalization. From IT strategy consulting and set-up to service and support of complex IT infrastructures, we offer everything from a single source. In addition, we are responsible for taking over our customers' IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions. With our Education Services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware & software to IT support, administration and training. With us, teachers and students get everything they need for the modern classroom, giving them full control over digitization. IT service technician (f/m/d) in field service Permanent position, full-time - Cologne Your tasks The support tasks in the onsite support around Cologne at the customer location in the area of Windows client, iOS as well as network. The independent error analysis and the creation of incidents The installation/configuration of the IT infrastructure at the customer's site. The implementation of administration and maintenance work The creation of documentation and maintenance of the knowledge base. Your profile You have an IT-related professional training or corresponding proven work experience With the common PC operating systems in the MS Windows environment you know very well You have experience in the support of printers and other IT peripherals as well as in the support of networks Ideally, you have already worked with a ticket system (preferably ServiceNow) You work independently as well as in a team and are willing to familiarize yourself with new topics A good technical understanding, a strong service and solution orientation as well as a structured and careful way of working characterize you You have a class B driver's license Fluent German spoken and written we assume - English is an advantage What we offer you You can expect a varied activity in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies, which is focused on growth. In an exciting working environment with short decision-making processes, you will be part of a friendly and highly motivated team. With individual development measures, we are happy to support you in shaping your professional goals. A permanent, economically secure and long-term oriented employment. Regular internal and external training The use of JobTicket and JobRad offers for convenient travel to work. Flat hierarchies and open communication A team kitchen and a canteen Regular team events 30 days vacation + 4 custom days Weekly fresh fruit and coffee, tea and water as much as you want Interested? Then we look forward to your meaningful application including salary requirements and earliest starting date. NetCologne IT Services GmbH Human Resources Department | Elisa Zube & Michèle Polcyn Adolf-Grimme-Allee 3 | 50829 Cologne