Ensures to monitor the partner carrier about statuses of transport orders, potential delays;
Check the transport orders and make sure that the partner carrier complies with company policy in sending feedback;
Proactively informs the network of partner carriers about potential delays in transport and the operating schedule of the branches/logistics centers;
Ensures that he meets the business objectives and procedures of the company and solving the cases of partner carriers;
Ensures that delays or other potential issues will be informed to the respective parties;
Follow-up to tasks - communication with carriers, and report back to the superior.
Qualifications
Native/Advance level in Bulgarian (spoken and written)
At least one year of work experience in customer support or logistics
Deep business understanding and excellent knowledge of business processes
Excellent analytical skills with great communication skills
Self motivated individual who can succeed in a dynamic, fast paced environment
Problem solver, self driven and very good assertiveness
Proficient in MS Office
Fluent in English (spoken and written)
Additional Information
- Real impact - Your work will enable our business success and disrupt the car industry
- Benefits package – Attractive salary
- Success story - Your friends and family will be able to google your employer with “billion dollar startup club