Overall purpose of job: • Develop and retain top customers and nurture those key relationships over time by becoming a strategic partner and advisor to the client, working together for mutual benefit. • Reviews market analyses to determine customer needs, volume potential, price • Ensures sales results achieve sales quotas, unit volumes, market share and profitability goals in the assigned region • Ensures that new accounts are identified, classified and acquired • Cultivates relationships with all HCP's • Ensures sales efforts to achieve goals in the assigned territory and stays aligned with company strategy . Essential Duties and Responsibilities • Develop and maintain strategic long-term trusting relationships with a portfolio of major clients to accomplish organic growth and long-term company objectives. • Participate with inputs to develop business plan for allocated territory • Implements provided business plan • Serve as the main contact point for customers and internal teams. • Acquiring a thorough understanding of key customer needs and requirements. • Expanding the relationships with existing customers by promoting products & procedures to HCP and suggest solutions that answer the client needs to meet their objectives. • Achieves and maintains sales in certain area according to sales plan; • Keeps customers informed on new products, services, pricing, changes, etc. • Delivers products presentations. • Makes regular visits to customer locations to gather information on products and market conditions. • Collaborate with other departments in order to sustain the business. • Creates proposal for expansion of customer base. • Drives company's sales / market share. • Ensure the ordered products are delivered in a timely manner; • Gather, report and communicate customers' feedback on service, technology and product delivery; • Create reports. • Resolve customers' complaints in one compliant, effective and respectful way. • Performs in compliance with state and company regulations, policies, procedures and standards;• University degree (Medical / Biomedical Engineering, Economic / Business preferably); • Commercial knowledge and proven experience in sales. • Proven experience in providing solutions based on customers needs with a sense of urgency. • Minimum 2 year sales experience at medical devices • Strong communication and interpersonal skills, with aptitude in building relationships with professionals of all organizational levels. • Organizational skills. • Self-starter, innovative, flexible. • High ethical standards, adaptable. • Driver license. • Fluent in Romanian. • Fluent in English
Key Account Manager Joint Reconstruction in Bucuresti
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