M365 Administrator in Târgu Mureş

Job description Why InfosysWhy not join a leading provider of next-generation consulting, technology and outsourcing solutions? At Infosys we are dedicated to helping organizations, in over 30 countries, build tomorrow’s enterprise. Whilst we constantly challenge convention, some things remain unchanged: the unwavering ethics, transparency and respect behind everything we do. We will always be a company powered by intellect and driven by values.From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of ,+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.Visit to learn more.Role Specifications Account creation in Azure AD for Service accounts, user accounts, administrator accounts which are not synchronized from On prem ADGroup creation and management in Azure ADAddition / Deletion of M user licensesMonitoring and reporting license usageTroubleshooting issue related to LicenseAzure App Registration, configuration and troubleshooting.AAD PIM assignment, configuration and troubleshooting.Creating support cases with Microsoft for M related issuesCreation of policies where global administration access is required.OneDrive data restores Configuration of M services example configuration of SharePoint which require global admin accessPurview data requests AAD SSO requests Microsoft support case creation. Provide On-call support for P1& P2 issues during Outside Business HoursApply Knowledge of ITSM processes – Incident, Change, Problem Management, Release Management, Security Management, Service Continuity, Service Level Management in delivering Support & Maintenance Activities Work on Service improvements & Optimizations leading reduced operational efforts /Tickets What we expect from you Very good knowledge and a hands-on experience of 3-5 years in administration of O /M Service in large environmentsVery good understanding of Azure AD Technology and hands on experience of 3-5 years in Azure administration and operations including app registrationGood understanding of different services offered by M suite and M tenant administration best practices to keep disruption minimal/zero due to changes impacting over all serviceSolid understanding of ITIL/ITSM best practicesExperience or knowledge of other Microsoft technologies such as Cloud PBX/PSTN, Active Directory, Azure Active Directory Connect, Azure Directory Federation Services, Multi-factor authenticationPowerShell scripting experience would be an advantage Knowledge in M license optionsPersonalBesides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: Excellent analytical & Problem-solving skillsA high degree of initiative and flexibilityIT Service management and Operational processes High degree of customer orientation Ability to face challenging customer stake holdersVery good quality awareness & adherence Excellent verbal and written communication skillsAbility to drive and work with a team to drive deliverables & meet deadlinesNice to have Knowledge of Active Directory Domain Services and Security Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately explain/debate difficult issues; ability to think quicklyExcellent attention to detail yet ability to understand the big pictureReliable and able to work under pressureOur Offer Learning and development possibilities, and training on the job Interesting tasks and international projectsOpen minded, dynamic and international company culture in a global innovative IT companyPleasant working environment with friendly colleagues in a modern officeYou can expect interesting tasks and challenging projects, as well as motivated and friendly teams. If you want to be successful with us, we are looking forward to receiving your application.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.