Master Data Management Agent - French in Baia Mare

Job Description This is the job where you can fully value your communication and analytical skills as well as your excellent attention to detail while working with various stakeholders around the world.As a Master Data Management Agent, you will be responsible to maintain data history for audit purposes, you will receive/handle requests upon resolution, in a timely manner, being part of the Business Process Management team of AtkinsRéalis’s Finance Shared Services based in Bucharest. ResponsibilitiesOverall maintenance of Vendor, Customer, and Banking details, adhering to data governance policies and ensuring high quality of data.Investigate and resolve queries, regarding vendor, customer, and banking details matters, either by phone or email.Answer/initiate calls and emails, document and record all incidents /requests raised using a ticketing system.Build strong relationships with SNC-Lavalin's internal and external customers.Share knowledge by contributing to the creation/update of team procedures and documentation.RequirementsGood level of French & EnglishExcellent communication skills and customer service orientedExperience in the customer service or finance field Attention to detail and thoroughnessGood knowledge of Microsoft Office SuiteStrong deep analytical and problem-solving skillsAble to efficiently manage time, set priorities, and complete multiple tasks simultaneouslyBasic knowledge of Oracle or another ERP system is a plusUniversity Degree (studies in Economics is a plus) or relevant work experienceProficiency in English & RomanianCandidate based in RomaniaOur offer towards work-life balanceRemote WorkDirect & permanent contractFlexible benefits, at your choice (meal tickets, holiday / cultural vouchers, courses, wellness, etc.)Easter & Christmas bonusesPerformance bonusPrivate clinic medical subscriptionAdditional paid personal days per yearFrench language allowanceFree French language classesEmployee Assistance Program (EAP) > free psychological, financial, or legal counselingInternal career opportunities, Learning & Development programsTeam activities/events, virtual FunWorkOpen & dynamic work environmentFlexible working schedule – organized in 3 shifts: 9:00-17:30, 10:30 - 19:00, and 13:30 - 22:00* Monday to Friday *3 mandatory evening shifts (days) per monthEvening shifts bonus starting after the third mandatory evening shift (day) per monthWorker TypeEmployeeJob TypeRegularAt AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.