Candidatul ideal
Gi Group is recruiting NOC IT Engineer for his partner global information and communications technology solutions provider, in Bucharest.
Requirements:
Fluency in English;
Familiar with servers and OS (Windows, Linux, Unix);
Good understanding about the X86 server;
Knowledge of SAN storage and protocols (FC, RAID, FCOE);
Knowledge of NAS storage and protocols (CIFS, NFS, SCSI);
Knowledgeable in VMWare ESXi 4.x, ESX 4.x, vSphere;
Familiar with TCP/IP & OSI protocol stack;
Knowledge of routing protocols (OSPF, BGP, IS-IS);
Knowledge of switching technologies and protocols (Vlans, STP);
Knowledge of network monitoring applications and protocols (SNMP, NMS);
Strong troubleshooting skills (able to analyze debug outputs and logs);
Hands-on experience with servers, storage devices would be an advantage;
Able to determine problems and deliver known solutions with a high level of customer satisfaction;
More than 2 years’ work experience in system integration or infrastructure migration will have priority.
Descrierea jobului
Tasks:
Handling customer service requests from all over Europe for our products (Storage, Servers, Data Protection products, Data Center, Cloud Computing, Big Data & Cloud Storage, Routers and Switches, Firewalls and more) by providing customer support from the physical layer up to the application layer;
Applies analytical skills and technical knowledge to solve product and network issues of moderate to high complexity;
Effectively utilizes moderate to complex lab setups to recreate and solve problems;
Benefits:
Motivational salary package and annual performance bonus;
Gym discounts;
Private Medical Insurance;
Paid 4 hours leave per month;
Flexible work schedule;
Annual Performance Bonus;
Holiday bonus;
Weekly fruit day;
Opportunity to get certifications;
Lifetime learning environment and tools.
