Oracle Cloud Support Engineer in Bucuresti

Oracle Cloud Support Engineer - Inside IR35:We are seeking a Oracle Cloud Engineer to join an exciting client's team on a temporary basis. You will need to have previous experience being a hands-on oracle cloud engineer. As a Oracle Cloud Engineer, you will be working as part of the Oracle Finance and HR systems programme. Key Responsibilities:Working on an oracle fusion programme, being an technical consultant on the oracle programme. Configure and manage Oracle Cloud environments to ensure high availability, reliability, and security, following best practices.Successfully manage and execute environment refresh cycles for development, testing, staging, and production environments, ensuring minimal disruption and data integrity.Seamlessly implement Oracle Cloud quarterly releases, ensuring system compatibility, thorough testing, and user communication.Manage and support Oracle Identity Cloud Service (IDCS), ensuring secure user identity management, access control, and compliance with authentication and authorization policies.Design, implement, and maintain effective integration flows using Oracle Integration Cloud (OIC), ensuring smooth data and process integration between Oracle Cloud services and third-party applications.Troubleshoot and resolve issues within OIC integrations, ensuring minimal disruption to business operations.Maintain a high level of customer satisfaction by resolving support tickets efficiently and accurately, prioritizing issues based on impact and urgency.Provide clear and effective communication with customers and internal teams, translating technical details into understandable terms.Essential Experience Required:Experience working as an oracle cloud engineer in a oracle implementation capacity is essential Experience working within the public sector is desirable.Hands on ExperienceEssential Skills Required:Oracle Cloud Infrastructure (SaaS, PaaS & IaaS)Oracle Fusion Tech Support Experience Oracle Cloud support experienceOIC experience.IDCS ManagementStrong written and verbal communication skillsStrong presentational skillsStrong customer service skillsBe able to adapt quicklyWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.