About Nokia
We create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks.
Our communications service provider customers support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate.
Job description
The OSS Service Engineer is responsible for designing and engineering of OSS solutions for mobile communication networks with the goal to guarantee OSS availability on appropriate level for our customers.
Job Responsibilities & Competencies
Create/delete user accounts, resolution of user access issues
Ensure daily routine system health check, alarm supervision– alarm correlation rules, system logs, application performance surveillance, system preventive maintenance
Set up, configure& troubleshoot client application
Run System Acceptance tests, in coordination with vendors, respecting project milestones
Solve application/platform incidents and problems
On-call duty based on responsibility matrix, guiding remotely Field service/HW Support for onsite intervention Application software release upgrades and patching
Keep consistency in process descriptions and system documentation
Application configuration changes
Servers/OS patching
Custom/on-demands script implementation
KPI implementation based on requests
Implementation of changes (+assistance to other teams where OSS/Appsadministration access is required)
Backups of platforms / applications
Investigation related to connectivity problems to Network Elements. Possible further steps coordinated with IP Team and/or relevant technical teams
Qualifications
If you have any questions or simply need assistance to officially refer someone, do not hesitate to reach out to Andra Rugea via LinkedIn.
Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.
