Responsibilities
& Competencies
Create/delete user accounts, resolution of user access issues
Ensure daily routine system health check, alarm supervision– alarm correlation rules, system logs, application performance surveillance, system preventive maintenance
Set up, configure& troubleshoot client application
Run System Acceptance tests, in coordination with vendors, respecting project milestones
Solve application/platform incidents and problems
On-call duty based on responsibility matrix, guiding remotely Field service/HW Support for onsite intervention Application software release upgrades and patching
Keep consistency in process descriptions and system documentation
Application configuration changes
Servers/OS patching
Custom/on-demands script implementation
KPI implementation based on requests
Implementation of changes (+assistance to other teams where OSS/Appsadministration access is required)
Backups of platforms / applications
Investigation related to connectivity problems to Network Elements. Possible further steps coordinated with IP Team and/or relevant technical teams
Qualifications
- University degree in Telecommunication, Computer Science or equivalent
- At least 3 years system operation and/or administration experience of IT or Telco multi-user systems running under Unix (Linux, Solaris, Windows)
- Proven experience with architecture, design, testing, change implementation of high availability/clustered OSS/NMS systems
- Know-how of the NMS/Tools is a plus in systems such as: Netact, NSP (5620 SAM), NPM, Netcool, BMC Remedy, ARC
- Experience with designing backup/restore procedures/scripts/tools including market available technologies
- Know-how of database administration and maintenance (Oracle, Sybase)
- Know-how of platform administration (Virtual environments – VMware, Openstack)
- Knowledge of the most common network protocols
- Understanding of GSM/UMTS/LTE principles is appreciated
- Task automation and scripting technique is appreciated
- Practical knowledge of scripting (e.g.: shell, Perl, Python) is a plus
- Customer focus in a multicultural environment, team-oriented
- Availability to work on-call shifts based on the rotation system in place
If you have any questions or simply need assistance to officially refer someone, do not hesitate to reach out to Andra Rugea via LinkedIn.
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