Job Summary:The local Payroll Specialist is the single point of contact for the client (manages the payroll production and the client relationship for a portfolio).In addition this role will participate in system testing as needed, provide consultation to clients and others.Responsibilities: Produce timely and accurate payroll- includes all interfaces and payroll processing activities;Produce monthly and annual declarationAct as day-to-day liaison with client designated contacts for payroll-related processing; Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Work effectively across ADP France to resolve client issues.Maintain client payroll procedure manuals and business process documentsRequest processing (emails/calls/E service ticket)Attend to each legal training and review all statutory changesControl all the client's impacts following all statutory changesMeet the contractual requirements and the payroll scopeRespect all deadline mentioned in the client's contract and a high quality of workDeliver the internal and external KPISuggest processes and controls tools improvements Education & Experience: Degree or Equivalent: Bachelor's DegreeMajor Area of Concentration : IT / Business / Accounting People Management: Team oriented/Team PlayerCustomer Service Skills, Client focusInterpersonal and Communication Skills, written, listening and verbal, in country of servicing and English Knowledge and Skill Requirements: Language Skills Fluent in French language, speaking/writing/listeningFluent in English language, speaking/writing/listening Technical skills : Microsoft office suite (Excel, Word, Power Point)MS Outlook Skills and Abilities: Payroll industry, process, and France-specific knowledge and expertiseAbility to use ADP systems and processes accurately and consistently; "SAP" HR/Payroll expertiseCustomer Service Skills, Client focusInterpersonal and Communication Skills, written, listening and verbal, in country of servicing (France) and EnglishTroubleshooting/problem resolution skillsAbility to organize, prioritize and multitaskTeam oriented/Team PlayerAbility to work under pressure while maintaining deadlinesAnalytical abilityAttention to detailPossesses a continuous improvement mind-set and is receptive to changeMust be able to demonstrate competencies as detailed in the Leadership Expectations for Individual ContributorsAbility to anticipate issues and involve the manager when the caseTransparency and IntegrityAbility to work in a multi-cultural environment. NoSalary
Payroll Specialist with French in Bucuresti
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