Payroll Specialist with German in Bucuresti

Position DescriptionJob Summary: The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders. RESPONSIBILITIES: Responsible & fully accountable for the payroll & audit function of multiple clients;Responsible for scheduling and running the assigned client payrolls by following standard operating procedures;Maintains complete, accurate and timely client and employee records based on real time requests;Maintains complete and accurate client profile notes as well as processing instructions for each client;Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting;Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers;Initiate pre and post production calls with clients;Answer client calls (dedicated clients, as well as other clients);Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution;Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement;Suggest processes and controls tools improvements;Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks;Highlight and escalate relevant matters that may impact the running of client payrolls;Ensures following of process maps and workflows, including the keeping up to date of trackers, data bases and SOPs. QUALIFICATIONS REQUIRED: Perfect mastery of German and English, both orally and in writing, at minimum B2;Mastery of Windows office tools;Ability to manage data in large numbers and integrate into a team;Excellent customer service skills;Preferred Payroll background. Education: Bachelor/certificate, an asset, or equivalent experience in administration/customer service/HR.