Product Specialist, Store operations, Bolt Market in Bucuresti

We are looking for a passionate Product Specialist to join the Bolt Market team and help us to build the most efficient system to pick orders fast and correct and deliver it in time. Bolt Market is a 15 minutes grocery delivery, operating in 10 countries in Europe. The heart of Bolt Market is our stores, and there's a Bolt Picker app and Bolt Warehouse Management System implemented. This system controls everything is happening there: orders, deliveries from suppliers, inventory checks. Your daily adventures will include: Collecting feedback from country teams and pickers directly about Bolt Picker app and Bolt Warehouse Management system, aggregating it and converting it to functional requirements with the Product manager Supporting new tools and features implementation and coordinating global rollout Monitoring our systems support channels and being the first person to define the problem, provide guidelines to operation to fix it, according to the knowledge of the systems functionality and limitations Creating, updating and supporting educational materials for pickers, OPS specialists and country teams Tracking store operations KPI globally and locally and highlighting weak points for Country Managers and OPS managers We are looking for: Previous relevant experience, preferably in retail, ride and food-tech, e-commerce or sales Good project management and advanced communication skills Passion: huge drive to prove yourself and grow your career Ownership: ability to proactively find solutions to business problems Why you’ll love it here: Your daily duties will have a meaningful impact on millions of people all over the world. You’ll be surrounded by the most friendly, supportive colleagues you can imagine. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!