Receptionist in Bucuresti

Description & Requirements Who we are looking for Job Summary: The Receptionist will be the first point of contact for all Deloitte visitors and callers, creating a welcoming environment and providing exceptional customer service. This role includes managing front-desk operations, handling inquiries, and supporting administrative functions to ensure the smooth operation of the office.Required Skills and Abilities : Excellent verbal and written communication skills to interact professionally with clients, visitors, and employees; Previous experience as a receptionist, front desk representative, or similar role preferred; Ability to multitask, prioritize tasks, and manage time effectively; Friendly and courteous with a strong focus on customer satisfaction; Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phone systems, printers, and copiers); Willingness to assist colleagues and work collaboratively within a team; Your future role Greet and welcome Deloitte visitors with professionalism and warmth;Direct visitors to appropriate staff members and manage guest sign-in protocols;Ensure the front desk and reception area are organized, presentable, and stocked with necessary supplies (e.g., brochures, business cards);Answer and route incoming calls, handle basic inquiries, and take detailed messages;Manage the company’s main email inbox, ensuring messages are appropriately routed and addressed in a timely manner;Maintain visitor logs and issue visitor badges;Schedule appointments for clients and employees, managing the office calendar as required;Support office management in scheduling meetings, preparing conference rooms, and arranging refreshments;Assist other departments with basic administrative tasks when required;Receive, sort, and distribute daily mail and deliveries;Coordinate outgoing shipments and manage courier service pickups.Monitor and authorize access to ensure office security;