HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. We are a company full of makers, dreamers, thinkers and inventors. We are passionate about the process as the result because we understand the relationship between exploration and innovation. Within Market Supply Chain & Logistics Operations organization, Customer Operations teams are the accountable Supply Chain leaders for the Commercial Organization’s Market MDs and are responsible for two important dimensions: Collaborate end-to-end in Supply Chain and with Sales Operations with constant focus on improving operational execution every day Bring our customer requirements into Supply Chain Operations ensuring that we develop capabilities that enable support of evolving market needs Within Customer Operations, the Global Operations & deal Solutioning team focus on Global Accounts for all Markets, with the mission to provide a seamless and consistent customer experience with a competitive cost structure, that delivers superior business results. Within our Control Tower, you will be supporting Global Tier1 accounts performance across markets to ensure successful SLA attainment and fulfillment execution. Working closely with your customer operation peers, you will lead and develop advanced Data Analytics solutions, create proactive reporting and alerts to improve operational excellence. Your responsibilities will include: Interface directly with various actors across organizations to assess data and reporting needs From current BI dashboards, extract and analyse data to develop operational dashboards (excel, SQL, PowerBI) Conduct and coordinate tests to ensure solution meets with business needs Analysis of key business processes from order entry to order delivery and invoice Leading and managing data systems projects (from requirement analysis to design phase & testing and implementation phases) Proactively searching for issues and providing solutions to prevent problems from occurring Qualifications Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 6 years related experience or a Master’s degree and a minimum of 4 years of experience. Knowledge and Skills Proficiency with Excel, Power BI Ability to translate business needs into technical requirements and solutions, and create effective visualizations to describe and communicate data insights. Strong analytical and problem-solving skills. Exhibits a high level of initiative and integrity. Possess creative ability, consulting skills. Demonstrated ability to work with geographically dispersed teams. Excellent written and verbal communication skills; mastery in English Broad knowledge of the end-to-end process of order management. Demonstrated teamwork and collaboration skills.
SC Market & Logistic– Control Tower Data Analyst in Bucuresti
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