Senior Business and System Analyst in Constanţa

SQL (nice to have) JIRA (regular) System Analysis (advanced) Business Analysis (advanced) Who we are?We're ITSG Global - a modern and experienced software development company. We've been using the latest technologies to help our Clients to grow effectively since 2007. Our experience in Big Data, VR, IoT, UI/UX, and other fields allowed us to deliver high-quality services for companies like Starfish Storage, Device Insight, Craftguide, BEN Energy, and many more.We are currently looking for a Business and Systems Analyst to support projects implemented for the finance and insurance industry.Long-term cooperation within interdisciplinary teams and projects. Interesting and cross-cutting topics: from the implementation of new solutions and processes in customer portals (for customer service, loans, insurance), expansion and optimization of existing back-office solutions, up to modern R&D related to prototypes of new fintech solutions (e.g. in the area of mobile payments).Examples of projects that you will be a part of:Optimizing the process of calculating the remuneration of Client Advisors:  The initiative concerns one of the key processes - the weekly remuneration of more than 4,000 Client Advisors. The change is expected to bring significant and direct benefits to the Client's business, such as: improving data quality, reducing operational and maintenance costs, improving employee efficiency by using only one tool instead of several, and eliminating manual workarounds that are now necessary for the process and involve additional labor.Replacement of the system supporting customer service: A project implemented in many European markets, touching the most key processes related to customer service and directly affecting the quality of services provided by our client.Responsibilities:Conducting business analysis with the involvement of experts from business teamsPrepare functional requirements based on business requirementsCollaborate with architects to define the components involved in the solutionPrepare technical specifications, based on which, the development team implements changesCollaborate with the testing team to clarify scope uncertainties at the testing stageCoordinating the business and IT teams to implement and deploy the changeCooperation with external suppliersRequirements:At last 3 years of experience in business requirements analysis At last 3 years of experience in preparing functional requirementsAbility to model dependencies between systemsExperience working with a solution architectAbility to prepare change specifications for development teamsBasic knowledge of SQLKnowledge of integration technologiesExperience in coordinating the work of IT teams at the IT Delivery stageExperience working with JIRA or similarCommunicative knowledge of EnglishWe offer:We are offering superb career growth opportunities, great compensation, and benefits.Salary: 140 - 160 +vat pln B2BPossibility to choose a working system (100% remotely, hybrid or on-site in Warsaw),Work with an experienced team of expertsUsing the latest tools and technologies in everyday work,Individual training and the possibility of promotion,Benefits: English lessons, Multisport cards, private medical insurance, integration events, training budget.