Senior DevOps Engineer - Edge in Constanţa

Datadog (junior) GitHub (junior) CloudFormation (regular) HTTP (regular) DNS (regular) Python (regular) Ruby (regular) K8S (regular) Cloudflare (regular) AWS (master) Zendesk is looking for an experienced DevOps Engineer to join our growing Edge engineering team. With existing Edge teams based in North America and EMEA, we are now expanding our fully-remote EMEA team. Zendesk’s Edge services are the bridge between the public internet and Zendesk’s infrastructure. Zendesk's product suite will only be as reliable as our Edge services, and our team’s challenge is to provide rock-solid services that our customers can rely upon and build on. The Edge engineering team builds massively scalable microservices that are on the critical path for every request that hits Zendesk, provides impactful automation tools for all Zendesk engineers to interact with these services and maintains the internal and external (customer facing) infrastructure that supports Zendesk’s most critical products.Your role will be to maintain and increase the reliability of this infrastructure, build services that will simplify and automate configuration and build traffic management solutions to improve the availability of Zendesk's products. What you get to do every dayShip code to production and improve the experience of millions of Zendesk users.Use a best-in-class modern technology stack: AWS, Kubernetes, Terraform, Go, etcWork collaboratively with a specialized team of experienced engineers.Use DevOps best practices: we build it, we run it! What you bring to the roleBasic QualificationsProven 3+ years of work history as a production/operations engineer working on high-traffic, customer-facing distributed systems, or in a similar engineering role.Deep understanding of network protocols, DNS, HTTP, TLS/SSL, load balancing.Experience in support of distributed systems, with Linux internals and administration knowledge.Knowledge of caching solutions, CDN (Cloudflare, Akamai, Cloudfront, Fastly, etc.)2+ years using Python or a similar programming language consuming REST APIs (automating operational tasks, creating operational reports, reducing team toil)Communication skills: you’re good at listening and speaking up. Preferred QualificationsHave a passion for identifying problems and fixing them. You run towards the fires! Have previous success working remotely. You are effective when working autonomously and collaborating asynchronously.Experience working with container-based architectures: Docker, Kubernetes.A mature and pragmatic approach when choosing technologies.Strong writing skills. You understand the need to document first in a remote, async work environment. Experience, or willingness to learn, writing code in Golang. Tech stackAWS, Nginx, CloudflareIaC: Cloudformation, TerraformK8s, DockerGo, Ruby, PythonSpinnaker, Github, Datadog The Poland annualized base salary range for this position is PLN 226,000.00 - PLN 340,000.00 per year. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage. About Zendesk - Champions of Customer ServiceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.