Senior Support Engineer in Constanţa

AWS (advanced) JavaScript (master) Node.js (master) Our team doesn't just consist of great specialists, but first and foremost cool PEOPLE who are excited to work together on remarkable products! 100% of our clients come from the high-end American IT market. If you are well organized, proactive, and you really like working with people - join us! Your future team, a plant on your desk, and fragrant coffee are waiting for you! Required skills: at least 4 years of commercial experience in Node.js, experience in SQL and NoSQL DBs, vast knowledge of at least one JS framework (Express.js preferred), SOLID and KISS in your veins, solid knowledge about design and architecture patterns, knowledge about basic AWS services, basic dev-ops skills (Docker, GitHub Actions), detail oriented and problem solver, a very good command of written and spoken English (CEFR B2+)Nice to have: knowledge of Scrum and Agile methodologies, open-source contributions, Serverless experience, experience in TypeScript and various BE frameworksPerks and Benefits: +6 000 PLN / year training budget, + 1500 PLN / quarter for health insurance and sports, Mentoring Program, work on-site, hybrid or fully remoteB2B/UZL: + paid days offWorkhours 14-22 or 16-24: daily/team meetings around 13; the ability to take part in on-call support during night hours is preferable; while not on support duty/support, you will be working on project tasks About the role - Technical:Writing readable and easy-to-maintain JS code with different flavorsHave technical involvement in the product - finding ways to improve it and fix itDirect involvement with the design and modification of basic DB structuresWriting documentation for delivered codeReviewing error tracking tools, prioritizing requests/bugs, and solving ongoing client requests Tools you’ll use:Slack, GSuiteGitHubJira, Confluence, MiroApple MacBook Pro About the role - Non-Technical:To improve and reuse the company’s knowledge baseCommunicate with the team to efficiently translate business complexities (user stories/tasks) into solutions (results/estimations)Communicate with the client to gather issue reports and work on solving them during the afternoon/evening hoursStaying on top of trends/news, sharing them, teaching others, and aiming for the best quality solutionsPro-active communication and problem-solving skills to provide top-quality service We'll be happy to see that you:Know JS - been there, done that - understands most of the concepts, knows how and why JS works as it does, is able to pass this knowledge to others easilyHave a deep knowledge of at least one Node.js backend framework (Express.js - preferred) - knows APIs/functions/features, thoroughly used them in abstract constructions/utilized keeping good practices, was working on at least 2 projects involving such technologies, have commercial experience in it.Have knowledge and experience in utilizing OOP, functional programming, keeping good practices, data structures, SOLID, DRY and design patternsHave worked with SQL databases (integration and design-wise) utilizing ORM or query builder tools (ie. Sequalize, Knex)Potentially worked with NoSQL databases and/or in-memory databases and utilized them as a data storeWorked within AWS stack - used S3, Cognito, SNS, SQS, and othersHave usage experience with Docker - knows how to prepare and debug the environment and connect things up to work locallyOpen-minded to new challenges (TypeScript, frameworks other than Express, etc)English level B2 minimum - direct communication/documentation/tasks/other reading/speaking/writingKnow why MVP is important and regardless of quick delivery times, wants to do a good job at a high-quality levelExperience as any other support role Meaningful projects, top-notch experts and value-driven workplace Sound good?