ServiceNow Technical Consultant in Constanţa

English (advanced) ServiceNow (advanced)  Responsibilities: Have responsibility for technical input to qualification and business approval meetings to make a recognized technical contributionEducate and negotiate the right technical solutions for your customers. Advising on options, risk and impacts on business processes and technical architectureDesign small or medium scale solutions (or parts of larger solutions) which need minimal review following peer reviewAssist in the scoping of new opportunities and to design tools and techniques to deliver efficientlyMaintain a high level of product and solution knowledge and an up-to-date skills profile in ServiceNow servicesSupport the sales team in developing the business, utilising your expertise and experience of ServiceNow & other ITSM/ITOM tools and topics, frequently taking the leading role in client presentations and marketing events, to secure both new and extension business opportunitiesDeliver a positive and value-add experience for your customers in every interaction.Contribute tactical and impactful tools, techniques, and methods to continuously improve Client’s technical deliveryAssist with gap analysis highlighting current state, future state, customer needs, best practices, market demands and competitionUnderstand sales processes, information and support requirements, and assists sales staff in identifying leadsCommunicate in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs Requirements:You will be educated to degree level or have at least 3 years of experience, preferably within the IT industry. You will have in-depth knowledge of the ServiceNow platform with a demonstrable understanding of Service Management concepts and principles together with experience of working with quality control and testing standards. Core SkillsServiceNow Certified AdministratorServiceNow Certified Implementation SpecialistAbility to manage competing priorities in a complex environmentExcellent written and oral communication skills including customer liaison at senior levelsExcellent interpersonal and negotiating skills, ability to enable collaborationProject/change management experience and skillsInvestigation and analysis of problems with a methodical and disciplined approachProactive customer support and problem resolutionAbility to devise creative technical solutions, to research alternative solutions and make recommendationsAbility to convey a strong presence, professional image, and deal confidently with complex technical problems Our offer:Workplace: 100% remote MyBenefit cafeteria systemMultiSport PlusManpower Premium platformPZU group insuranceMedicover Premiume-learning platform