Solution Engineer in Bucuresti

Communication Skills (regular) Node.js (regular) JS (regular) We’re looking for a Solution Engineer who will join our current dedicated engineering team in a client-facing role. You will be an integral part of the team providing technical solution consulting during various phases of the sales and delivery cycle such as providing guidance and support on how to use technical solutions, manage customer technical assets, and support strategic initiatives. You will also be taking part in the delivery and continuous optimization and improvements in developing and sharing best practices. Key activities:Be the point of contact for customers and support all technical-related activities. These include:Educating the customer on “how to’s” and technical requirements/capabilities of LivePerson solutionsSupport kickoff on deployment process and methodologyParticipate in the development and execution of all LivePerson integrations, and applications and features (not development work but implementation work like platform configuration)Serve as the first point of contact for technical information around security, performance and deployment practices for customersSupport customer testingSupport the Customer Success Manager on project meetings as determined by plan or agreement with customers Support the Presales team to build demo environments for prospective client opportunitiesConduct scoping and provide estimates around technical requirements and solutions.Demonstration of LivePerson product capabilities and extensions to existing clientsProof of concepts and feasibility assessments for integrations Required background and skills:Bachelor’s degree in Computer Science, related technical field or equivalent practical experience in technical support or professional servicesFundamental understanding of key technologies relevant to the company’s solutions including JavaScript, SSO, SSL, Web Services, REST, Webhooks and SDKsExperience with common programming languages and technologies such as Node JS, HTML, SQLSignificant experience working as part of a team environment. Each project will require that you work as part of a close knit team of professionals to achieve the desired resultsExperience managing and advocating for customer issues or needsExcellent verbal and written communication skills for both business and technical presentationsUpper-intermediate English Preferred/Nice to have skills:Proven consulting experience as a technical resource leading the development and delivery of solutions.Some exposure to iOS and Android development frameworks & concepts is beneficialFamiliarity with authentication and authorization protocols and flows: OAuth2.0 Code Flow, Implicit Flow, Delegation Flow, OAuth1.0, SAML, OpenID Connect, and mTLS is preferred